Terms of Service

Welcome to Eroesmeraki. These Terms of Service ("Terms") govern your use of our website located at eroesmeraki.com (the "Site") and your purchase of products from our online store. By accessing or using our Site, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference.

We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

2. Eligibility

To use our website and make purchases, you must:

• Be at least 18 years of age, or the age of majority in your jurisdiction
• Have the legal capacity to enter into a binding contract
• Not be barred from using the Site under applicable law

If you are under 18, you may only use our website with the involvement and consent of a parent or guardian.

3. Account Registration

While you can make purchases as a guest, you may choose to create an account for a better shopping experience. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Products & Pricing

Product Descriptions

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content are accurate, complete, or error-free. Actual colors may vary depending on your monitor settings.

Pricing

All prices are displayed in USD (United States Dollars) unless otherwise indicated. Prices are subject to change without notice. We reserve the right to:

• Modify prices at any time
• Correct pricing errors
• Cancel orders resulting from pricing errors
• Limit quantities available for purchase

Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

5. Orders & Payment

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity
• Inability to verify payment information

Payment

We accept payment through Stripe, which supports major credit cards, debit cards, and other payment methods. By submitting your payment information, you represent that you are authorized to use the payment method provided.

All payments are processed securely through Stripe. We do not store your full credit card information on our servers.

Order Confirmation

Upon successful order placement, you will receive an email confirmation with your order details. This confirmation does not constitute acceptance of your order.

6. Shipping & Delivery

Please refer to our Shipping Policy for detailed information about:

• Shipping methods and rates
• Estimated delivery times
• International shipping
• Shipping restrictions

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

7. Returns & Refunds

Please refer to our Returns Policy for detailed information about:

• Return eligibility and timeframes
• Return process and instructions
• Refund methods and timing
• Exchanges
• Final sale items

Items must be returned in their original condition with all tags attached. We reserve the right to refuse returns that do not meet our return policy requirements.

8. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Product designs and photographs
• Website design and layout
• Software and code
• Trademarks and trade dress

is the property of Eroesmeraki or its licensors and is protected by copyright, trademark, and other intellectual property laws.

9. Prohibited Activities

When using our website, you agree NOT to:

• Use the Site for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Upload viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Site
• Collect user information without consent
• Use automated systems (bots, scrapers) to access the Site
• Resell products for commercial purposes without authorization
• Copy, reproduce, or redistribute our content without permission
• Circumvent any security measures on the Site

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of content

We do not warrant that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EROESMERAKI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or goodwill
• Cost of substitute products or services
• Any damages exceeding the amount you paid for the product(s) in question

This limitation applies regardless of the theory of liability and even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Eroesmeraki and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the courts located in Lagos, Nigeria.

You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. We will indicate the date of the most recent revision at the bottom of this page.

Your continued use of the Site after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@eroesmeraki.com
• General Inquiries: support@eroesmeraki.com
• Contact Form: Contact Page