PRIVACY POLICY

At EROESMERAKI, we value and respect your privacy. This outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms of this policy.

 

1. Information We Collect

 

We collect various types of personal information from you in order to provide our services effectively, including:

 

• Personal Identification Information: Name, email address, phone number, and shipping address.

• Order Information: Details of the items purchased, order history, and delivery information.

• Technical Information: IP address, browser type, device information, and browsing patterns when interacting with our website.

• Optional Information: If you voluntarily complete surveys, sign up for newsletters, or participate in promotions, we may collect additional details.

 

2. How We Use Your Information

 

We use your personal information to:

 

• Process and fulfill your orders.

• Communicate with you regarding your orders, deliveries, and customer support inquiries.

• Personalise your shopping experience by tailoring content and promotions based on your preferences.

• Improve our website, services, and customer experience.

• Comply with legal obligations, prevent fraud, and ensure the security of our website.

• Send marketing communications (if you have opted in). You can opt out of these at any time.

 

3. How We Protect Your Information

 

We are committed to protecting your personal data. We use industry-standard security measures such as encryption, firewalls, and secure servers to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

 

4. Sharing Your Information

 

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties to help us operate our business, including:

 

• Service Providers: Payment processors, shipping partners, and marketing agencies who help us deliver our services.

• Compliance with Law: If required by law or to protect our legal rights, we may disclose information in response to legal requests.

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5. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and offer personalized content. Cookies allow us to remember your preferences, track items in your shopping cart, and tailor advertisements to you. You can manage your cookie preferences in your browser settings, but disabling cookies may impact your experience on our site.

 

6. Your Rights and Choices

 

You have certain rights regarding your personal information:

 

• Access & Correction: You can access and update your personal information by logging into your account or contacting us directly.

• Deletion: You may request that we delete your personal information, subject to certain legal obligations.

• Marketing Preferences: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in the email or adjusting your preferences in your account settings.

 

7. Third-Party Links

 

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

 

9. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

 

Email: emerakiclothing2024@gmail.com

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