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REFUNDS & EXCHANGE

We gladly accept returns and exchanges for orders. Items eligible for exchange, whether for size or style, must be in new condition. All return and exchange requests must be made within 14 days of purchase. Any concerns regarding defective merchandise must also be reported within 14 days of purchase date for warranty replacement. After this period, we cannot accept further liability.

 

Please contact us via email at EROESMERAKIBRAND@YAHOO.COM to initiate the return process. We will provide you with a return label, and you are responsible for packaging and labelling the item and bringing it to the delivery service.

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